BSB50420
Diploma of Leadership
and Management


A UNIQUE LEADERSHIP DIPLOMA, DESIGNED FOR THE REAL WORLD.

This program blends academic depth with practical leadership mastery, to help you become one of the top 15% of leaders that businesses need.

Receive a ticket to our IAP exclusive one-off 2 hour live masterclass with Mark Bouris.

Research-supported. Shaped by real-world leadership experts.

Build your personal leadership brand.

DOWNLOAD COURSE OUTLINE
graduation-student-black-cap

REAL-WORLD
PRACTICAL
JOB SKILLS

  • Engineered to help you develop innovative leadership soft skills
  • Make innovative leadership your advantage
  • Master smart data-driven decision making skills when under pressure
  • Communicate effectively with empathy & influence
  • Learn how to think critically & lead with a strategic lens
  • Develop foundational HR, marketing, customer service & personal skills
  • Adopt the mindset of resilience and develop a growth mindset
  • Learn how to manage business operational plans & produce impactful results
  • Successfully build & lead effective teams
  • Coach and mentor to build capability across your team
  • Navigate office politics, conflict & team dynamics
  • Harness emotional intelligence for stronger relationships
  • Learn the purpose of finance from the ground up
logo-white-1

100% ONLINE COURSE INCLUSIONS

  • Unprecedented levels of student support during & post studies
  • Learn from real-world business industry leaders
  • Access to 1 on 1 sessions with your facilitator


  • Regular live & interactive group coaching sessions
  • Over 10 current business & leadership templates 
  • Integrated real-world assessments
  • Recorded guidance lecture videos
  • Assessment booklets to support your studies
  • No set times for assessment submissions - NO exams!
  • Flexible online study to suit you
  • Study with a safe & leading RTO
  • Access to human student support responses normally within *1 hour (business times)
  • Research-supported thought leadership curriculum
  • Government-accredited course
  • 6 core units & 5 elective units
Pin

LEARNING
& CAREER
OUTCOMES

  • 18 months you could become the leader you aspire to be
  • An innovative growth mindset to get your team to buy into you
  • Access to one of IAP's quarterly specialised masterclasses by world industry experts to help you expand your horizons and skills starting with Mark Bouris
  • Lead with innovation, big ideas and create impact
  • Develop real-world skills to work in roles such as Operations  Manager, Project Manager, Branch Manager, Business Manager or Team Leader.

  • Leverage your new skills for career & salary advancement
  • Study with business colleagues from a range of industries
  • Leverage your 1:1 coaching sessions with your facilitator
  • Build a network of fellow leaders and managers across industries to support your growth
  • Pathway to advanced diplomas and higher education with potential for up to 1 year off related bachelors.

Leverage the Experience of IAP's Over-Qualified Industry Experts to Help You Build Your Leadership Brand and Legacy.

Leaders aren’t born — they’re coached, mentored, and prepared. 

This is not just another management qualification. Our BSB50420 Diploma of Leadership and Management is designed for professionals who want to step up, influence others, and create impact — not just manage tasks.

You’ll learn how to lead with vision, build high-performing teams, and make decisions that inspire real results in today's business landscape and for the future.

Because leadership isn’t about a title. It’s about the skills that create impact and drive outcomes. Successful leaders think strategically, motivate people, and guide organisations through change.

Lead With Impact and Real-World Application.

Where insight meets action — and leadership becomes influence.

You won’t just study the theory of leadership — you’ll practice it and learn how to apply it in your current and future roles.

This course uses real-world case studies, scenario-based learning, and interactive projects to help you apply leadership tools directly to the challenges you face at work in your current role and help prepare you for future promotions.

More Than a Qualification

You’ll walk away with more than a certificate — you’ll be equipped to become a confident, decisive, empathetic, and forward-thinking leader who makes a lasting impact.

This is your launchpad to becoming an empowering leader who drives change, inspires people, and delivers real results.


According to Hays,
85% of Australian employers report internal skills gaps. And yet — the demand for skilled leaders continues to grow and 86% are now hiring based on skills.

That’s not just a challenge — it’s your opportunity.
And we’re here to help you step into it.

WHY CHOOSE TO STUDY WITH IAP?

At IAP, we do more than deliver content — we help transform the way you think.

We specialise in creating deeply personalised learning experiences that meet you where you are and support where you want to go. Our programs are designed to help you build the critical thinking, emotional intelligence, and strategic business skills you need to thrive in today’s fast-changing world.

You won’t just gain knowledge — you’ll learn how to apply it with confidence in real-world situations, make better decisions under pressure, and grow into the kind of adaptive, future-focused leader that organisations truly value.

 

5 REASONS YOU WOULD DO THIS COURSE

Advance Your Career

Gain the leadership, management, and people-focused skills to step into senior roles, inspire teams, and drive organisational success.

Lead With Confidence

Develop the tools to motivate, influence, and guide others while building resilience and emotional intelligence as a leader.

Future-Proof Your Skills

Learn how to manage change, foster innovation, and apply adaptive strategies that keep you relevant across industries.

Real-World Application

Work on practical projects and case studies that mirror real organisational challenges so you can apply your learning immediately.

 

Build Your Network

Collaborate with ambitious professionals and global industry experts, expanding your leadership connections and career opportunities.

 

WHO SHOULD STUDY THIS COURSE?

 

  • Aspiring Leaders: Ideal for those stepping into leadership roles and seeking to up-skill their essential skills to lead
    confidently and effectively.
  • Seasoned Managers: Perfect for managers seeking to validate their experience with a formal qualification.
  • Entrepreneurs: Business owners can gain valuable insights into structured management practices, prepare for
    Growth involves improving how they manage operations and lead their teams.
  •  Career Transitions: For professionals aiming to shift into management roles from other fields or roles.
  • Project Managers and Team Leaders: This training enriches project and team leaders with advanced leadership skills
    skills, fostering stronger team performance and better project outcomes.

 

DOWNLOAD COURSE OUTLINE

 

COURSE QUICK FACTS

 

1-Jun-19-2023-07-16-58-9283-AM

Duration

18 months

 

4-Jun-19-2023-07-16-59-0069-AM

Dates

Enrol now and start now

 

5-Jun-19-2023-07-16-59-0240-AM

Commitment

12 hours a week (average)

 

8-Jun-19-2023-07-16-59-0695-AM

Access

From any device

 

2-Jun-19-2023-07-16-58-9832-AM

Pre-requisites

See below

 

3-Jun-19-2023-07-16-58-9888-AM

Assessments

7 types of assessments

 

6-Jun-19-2023-07-16-59-0623-AM

Location

100% Online Delivery

 

7-Jun-19-2023-07-16-59-0630-AM

Payment Options

Upfront or 30-months interest free*

 

9-Jun-19-2023-07-16-59-0776-AM

Outcomes & Recognitions

Government accredited Diploma

 

OUR REAL-WORLD BUSINESS LEADERS WILL HELP YOU LEARN

  • Essential Critical Thinking – approach challenges with clarity, solve root-cause problems, and guide your team through change
  • Strategic Decision-Making – make confident, future-focused decisions that align people and strategy
  • Emotional Intelligence – lead conversations, motivate teams, and influence stakeholders with empathy and authenticity
  • People & Performance Leadership – build, develop, and inspire high-performing teams to deliver results with coaching & mentoring
  • How to stop second-guessing yourself in leadership moments and step into the room with certainty and conviction
  • How to speak the language of leadership — contribute to strategy discussions and shape outcomes at the top
  • How to navigate workplace dynamics and lead with confidence, influence, and integrity
  • How to take charge in key conversations — present with authority, inspire action, and be recognised as a trusted leader 
  • Gain an in depth understanding of finance across budgets, risk, contingency, sustainability, strategy and policy.

 

"As the Australian workforce grows by
an average of 6.6%* in the next 5 years,
the demand for effective leadership and
management skills is rising."
Source: Jobs and Skills

 

SPECIFIC COMPETENCIES YOU WILL BE AWARDED

  • Leadership Skills
  • Change Management
  • Strategic & Critical Thinking
  • Foundational HR skills
  • Coaching skills
  • Problem Solving
  • Communication Skills
  • Project Management
  • Emotional Intelligence
  • Performance Management
  • Team Development & People Management
  • Foundational marketing & sales skills
  • Customer Service Skills
  • Mentoring skills
  • Foundational Finance Skills

 

Screenshot 2025-10-23 at 2.57.12 pm

 

CAREER OUTCOMES

This nationally recognised qualification is designed to help you step up from doing the work to leading the people who do it — giving you the strategic thinking, emotional intelligence, and real-world management skills employers are actively looking for.

Graduates of this course could move into roles such as:

  • Team Leader / Supervisor
  • Operations Manager
  • Business Manager
  • Department or Branch Manager
  • Project Manager
  • Office or Administration Manager
  • Learning and Development Team Leader
  • Corporate Services Manager
  • Change Manager

 

question-sign

QUESTIONS

Book a meeting, call and speak to one of our consultants on 1300 915 497.

quality

OUR GUARANTEE

If life gets in the way and you cannot complete, you can defer for up to 12 months. You may also get credits towards the full diploma for units you have completed. It couldn’t be easier.
contract

CERTIFICATION

Upon satisfactory completion of all requirements, you will be awarded a nationally recognised BSB50420 Diploma of Leadership and Management.

WHAT UNITS WILL YOU STUDY IN THIS COURSE?

6 CORE UNITS

• BSBCMM511 Communicate with influence
• BSBCRT511 Develop critical thinking in others
• BSBOPS502 Manage business operational plans
• BSBPEF502 Develop and use emotional intelligence
• BSBTWK502 Manage team effectiveness
• BSBLDR523 Lead and manage effective workplace relationships

 

CHOOSE 5 ELECTIVE UNITS

• BSBXCM501 Lead communication in the workplace

• BSBSTR502 Facilitate continuous improvement
• BSBOPS504 Manage business risk
• BSBPEF501 Manage personal and professional development
• BSBTWK503 Manage meetings
• BSBCMM412 Lead Difficult Conversations

 

MEET YOUR FACILITATORS

At IAP, you won’t just be taught — you’ll be mentored by facilitators who’ve walked the path you’re about to take.

With over 40 years of combined experience across business, education, and communications, our facilitators bring a wealth of real-world insight to every class. They’ve led teams in corporate environments, driven brand and business growth, guided change management initiatives, and shaped minds as as post-graduate university lecturers (Macquarie University & ACU) — giving them a rare blend of strategic thinking and human-centred leadership.

They will showcase the research that helps support this course, including research from Harvard Business School, Berkley, Melbourne University, Harvard Business Review, Daniel Goleman and more.

They don’t simply teach theory. They’ll challenge you to think critically, build emotional intelligence, and apply your learning in practical, impactful ways. Known for their down-to-earth approach and genuine care, they’re passionate about seeing you grow in confidence, capability, and clarity as a future leader.

Their qualifications include:

  • MBA in Business Administration and Management, Graduate Diploma in Management, A range of VET qualifications in Business, Marketing, and Leadership, Master Hypnotherapist, with a Diploma in Modern Psychology and Master Practitioner of Neuro-Linguistic Programming (NLP).

About This Certification Course

If you have a desire to help people and make a difference in their lives, this course is for you!


The world is changing rapidly. By 2025, 40% of current Australian jobs will be lost to overseas or technology*, and you may have noticed that it has already started. As a [NLP Expert or Coach], you can help people adjust to the uncertainties ahead and help manage their fears and anxieties.


This course is the first step in completing both
IAP Diplomas:
Diploma of NLP & Strategic Coaching
Diploma of NLP Leadership & Coaching

Next course is the:
NLP Master Practitioner Certification

ASSOCIATIONS

IAC Ed Institute

OUR BUSINESS FACILITATORS HAVE WORKED WITH

amp
Bupa
Fairfax
Fox
Lazard
logo_pwc_white
mastercard
NSW
Optus
Westpac

WHAT STUDENTS LIKE YOU ARE SAYING

BSB50420 Diploma of Leadership and Management

Course FAQ’S & Details

    1. Aspiring Leaders: Ideal for those stepping into leadership roles and seeking to upskill their essential skills to lead confidently and effectively.
    2. Seasoned Managers: Perfect for managers seeking to validate their experience with a formal qualification.
    3. Entrepreneurs: Business owners can gain valuable insights into structured management practices, prepare for growth, improve how they manage operations and lead their teams.
    4. Career Transitioners: For professionals aiming to shift into management roles from other fields or roles.
    5. Project Managers and Team Leaders: This training enriches project and team leaders with advanced leadership skills, fostering stronger team performance and better project outcomes.
  1. This course is delivered online to students across Australia and the globe. Training will be delivered online using interactive platforms and utilities (Zoom).

    • There are regular live tutorials
    • The course is self-paced - typically up to 12 hours a week over 18 months.
    • Note: Students will be required to complete activities in their own time and will be required to manage their own study.
  2. To be eligible for enrolment at IAP into the BSB50120 Diploma of Business, all applicants must:

    • Have completed a Diploma or Advanced Diploma from the BSB Training package (current or superseded equivalent versions) and are currently employed in a workplace.or
    • Have completed Year 12 (or equivalent) or Certificate IV from the BSB Training package, and have a minimum of two years of equivalent full-time workplace experience in an operational or leadership role in an enterprise and are currently employedand
    • be 18 years of age or older at the time of enrolment
    • be technologically literate and have access to the Microsoft Office suite or equivalent
    • have continuous internet access
    • have access to a workplace
    • have a Unique Student Identifier (USI) number
    • have the ability to read and write English and display numeracy skills to at least Year 12 level.
  3. We offer a range of payment methods, including upfront, interest-free options over 30-36 months on Humm or Zip Money. (Terms apply
  4. Upon graduation of this course, you will receive a digital and hard copy of the BSB50420 Diploma of Leadership and Management within 4 weeks of graduating.
  5. This course is nationally-accredited by The Australian Skills Quality Agency (ASQA) and is therefore government-accredited.
  6. All students have 18 months to complete this course from the date of enrolment.
  7. CORE

    • BSBXCM501 Lead communication in the workplace
    • BSBSTR502 Facilitate continuous improvement
    • BSBOPS504 Manage business risk
    • BSBPEF501 Manage personal and professional development
    • BSBCMM412 Lead difficult conversations
    • BSBTWK503 Manage meetings

     

    ELECTIVES

    • BSBXCM501 Lead communication in the workplace
    • BSBSTR502 Facilitate continuous improvement
    • BSBOPS504 Manage business risk
    • BSBPEF501 Manage personal and professional development
    • BSBCMM412 Lead difficult conversations
    • BSBTWK503 Manage meetings
  8. Domestic Standard Tuition is $5,980. You can call us on 1300 915 497 for any current campaigns.

    International Offshore Standard Tuition is $9,960.

    Pre-Paid fees paid by students are protected through a Bank Guarantee held by IAP in line with the Standards for RTOs 2025

    RPL is available. A non-refundable assessment fee of $500 for Recognition of Prior Learning (RPL) is required at the time of submission of your completed RPL application. Please note that there are no reductions in fees or refunds for any units awarded through the RPL process.

  9. When you join IAP, you join a community of like-minded peers and receive the highest quality of live student support. We offer you the following:

    • Phone and email student support access and support
    • IAP Knowledge Base
    • Weekly study support groups
    • Tutorials
    • Student community networking engagement platform
    • SAGE - IAP'S AI Student Support Bot
  10. Different units will require the completion of different assessments across the course. These include:

    • Observation/Practical skills
    • Written responses
    • Third party reports
    • Case studies
    • Simulated / Role Plays

PATHWAYS TO GROW FURTHER

Graduates often continue their development by pairing this qualification with:

Heading (1)
Heading
DOWNLOAD COURSE OUTLINE