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Recognise and respond appropriately to domestic and family violence

This course covers the essential knowledge and skills required to identify and respond to the needs of clients experiencing domestic and family violence. The course explores various aspects of domestic violence work, including client assessment, intervention strategies, and proper record-keeping.
 
4 hours/CPD points
 
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Course Objectives

Upon completion of the course, participants will be able to:

  • Understand the nature and context of domestic and family violence

  • Adopt appropriate work practices that reflect the values and philosophies of domestic violence work

  • Develop skills to identify client needs and assess risks

  • Learn to prioritise client and worker safety in developing responses

  • Gain knowledge of relevant legislation, policies, and procedures

  • Enhance interpersonal and communication skills for working with diverse clients

  • Understand the importance of proper record-keeping and reporting

Course Content

The course covers the following:

  • Introduction to domestic and family violence

  • Values and philosophies in responding to domestic violence

  • Work practices and safety considerations

  • Support processes for workers exposed to domestic violence

  • Legal and ethical considerations in domestic violence work

  • Identifying client needs and assessing risks

  • Interpersonal skills for building rapport and trust

  • Cultural sensitivity and working with diverse groups

  • Prioritising physical and emotional safety in interventions

  • Negotiating and agreeing on intervention strategies

  • Available services and resources for clients

  • Record-keeping, reporting, and confidentiality

  • Self-awareness and managing personal values and attitudes

  • Recognising worker and workplace limitations

  • Referral processes and seeking assistance from appropriate persons

Recognition & Associations

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Frequently Asked Questions

How do I obtain my OPD points?

Upon completion, you will receive your certificate of completion. 

Once you have received this, you can submit to your association that you are a member of for the possible OPD points.

Can I do a payment plan?

For this short course, upfront payment is the only option. You can pay via Visa, Mastercard or Amex. You can also pay by invoice if you'd like a receipt for business purposes.

Can I do more than one OPD short course?

Yes, absolutely. You can enrol in multiple at one time or you can do them one by one. 

Testimonials

Such an inspiring and informative class! Thank you, IAP!

Michelle
IAP Student
I have completed three courses so far with IAP. They have been transformational to my personal development and my business.
Joanne
IAP Student
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