Supporting People to Improve Relationships
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Quick Facts
Upon completion of the course, participants will be able to:
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Possible 4 OPD Points
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100% online learning & self-paced.
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Receive an official digital Certificate of Completion, once you complete this short course.
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Have access to IAP's unprecedented Student Support Officers.
Course Outcomes
Upon completion of the course, participants will be able to:
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Determine Interpersonal Relationship Needs: Efficiently engage with individuals to assess their relationship needs and identify support mechanisms.
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Support Relationship Building: Apply practical techniques to foster positive client relationships.
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Effectively Refer Clients: Understand when and how to make referrals to other services or resources that better suit client needs beyond the professional's scope.
What You Will Learn:
The course is structured around interactive lectures and case studies covering the following topics:
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Engage with People to Determine Interpersonal Relationship Needs
- Information Review: How to source and review information to inform effective communication strategies.
- dentifying Needs: Methods to determine the needs of all parties in a relationship and appropriate support responses.
- Collaborative Engagement: Techniques for working collaboratively with clients to highlight positive aspects of their relationships.
- Identifying Barriers: Assisting clients in recognising potential obstacles to healthy interpersonal relationships and understanding key issues for change.
- Building Positive Futures: Working with clients to envision and construct a positive future.
- Documentation: Properly documenting relationship goals, plans, and actions within the service provision scope.
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Support Relationship Building
- Modeling Positive Interactions: Demonstrating positive interaction techniques and interpersonal skills.
- Emotional Impact Awareness: Helping clients recognise the influence of emotions on their relationships
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- Identifying Strengths and Resources: Aiding clients in identifying their strengths and the resources they can draw upon.
- Feedback and Affirmations: Providing constructive feedback and positive affirmations to enhance relationship building.
- Identifying Client Service Needs: Proactively recognising and addressing client service requirements according to organisational policies.
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Make Referrals
- Scope Identification: Recognising situations where client needs exceed the professional’s role or organisational capabilities.
- Effective Referrals: Making appropriate referrals that meet client needs in line with organisational policies.
- Community Resources Communication: Identifying and communicating available community resources to support relationship development.
Recognition & Associations
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Frequently Asked Questions
Upon completion, you will receive your certificate of completion.
Once you have received this, you can submit to your association that you are a member of for the possible OPD points.
For this short course, upfront payment is the only option. You can pay via Visa, Mastercard or Amex. You can also pay by invoice if you'd like a receipt for business purposes.
Yes, absolutely. You can enrol in multiple at one time or you can do them one by one.
Testimonials
Such an inspiring and informative class! Thank you, IAP!
I have completed three courses so far with IAP. They have been transformational to my personal development and my business.